🔍 Summary:
GameStop is currently investigating complaints from customers who claim their newly purchased Nintendo Switch 2 consoles were damaged by store employees who stapled receipts directly to the packaging, inadvertently puncturing the console screens. These reports, primarily emerging from a New York location, surfaced on social media platforms like X and Reddit. One user, Oadhan Lynch, expressed frustration over the damage and the potential three-month wait for a replacement due to stock shortages. However, Lynch later updated that GameStop had sourced replacements for affected customers in the New York and New Jersey areas.
The issue seems to be localized and comes amid high demand for the Nintendo Switch 2, which launched with a base price of $449.99, or $499 with the new Mario Kart World game. Despite the excitement and long lines at stores nationwide, some customers faced cancellations and delays from other retailers like Walmart and Target. Nintendo’s Doug Bowser has assured that efforts are being made to maintain ample supply through the holiday season. Nintendo anticipates selling 15 million units of the Switch 2 by March 2026. Early adopters of the console have praised its larger, crisper screen and improved Joy-Cons.
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